The electronic Government initiative in Malaysia was launched to lead the country into the information age. E-government in Malaysia is referring to the function of internet technology as a stage for providing services, exchanging information, and transacting with citizens and business as well as working together for the benefit of Malaysia and all of the citizens. The vision of the government is to provide service effectively and efficiently to the citizen of Malaysia in order to achieve targets or needs of its citizen and across a different channel. Other than that, E-government also enhances the accessibility, convenience and quality of interface with citizens and business. It will develop information flows and processes to increase the quality and speed of policy growth, improvement and enlargement.There are some examples of the electronic government in the Malaysia such as e-syariah, e-service, electronic labor exchange (ELX), and so on. E-syariah is scheming under e-government flagship application of the Multimedia Super Corridor (MSC).
Case management system incorporate the processes associated with the case management of syariah court. The purpose of the e-Syariah is to enhance the service quality of the syariah court and improve the productivity and efficiency of the management of the Syariah Court. Besides that, it also upholds the splendors of Islam through the ICT.
E-service is a pilot project which is also under electronic Government Flagship within the (MSC). The objective of E-service is to conduct transactions with Government agencies such as Tenaga National Berhad (TNB), Telekom Malaysia Berhad and Road Transport Department (RTD) through internet or e-service kiosks. Therefore, citizens no longer need to queue up and wait for hours to conduct the transaction. Finally, electronic labor exchange (ELX) is a stop-center of employee market information. It enables employer and job seeker to communicate together in the same area. The purpose of (ELX) is to offer an effective center of labor information and reference. It is also an integrated job matching process, it will be easier for company to find the right employee to fulfill or match their job whereas employees also can search for their interested jobs as well.
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